Our Commitment to Quality

At Rick Owens, we are dedicated to ensuring your order arrives in pristine condition. We understand that you’re eager to receive your new pieces, which is why we pack every product with extreme care using high-quality materials to prevent damage during transit. By partnering exclusively with reliable courier services, Rick Owens ensures that your package is handled professionally from the moment it leaves our warehouse until it reaches your doorstep.

Order Processing Time

Before your order is handed over to our couriers, it undergoes a dedicated preparation phase to ensure everything is correct. At Rick Owens, our current processing time is 5 to 6 business days. During this window, we verify your order details, perform a final quality check, and securely package your items. We believe this meticulous approach is essential to maintaining the premium standards our customers expect.

Shipping Methods and Destinations

We offer various shipping options tailored to your needs. Please note that the final delivery time depends on the shipping method you select during the checkout process. Additionally, delivery speeds are influenced by the destination country, as international customs procedures and local postal logistics vary. You can view the specific options and rates for your location at rickowenstore.com.

Estimated Delivery Windows

For customers opting for our regular service, the standard delivery time is typically 12 to 15 business days once the order has been processed. While Rick Owens strives to meet these estimates consistently, please keep in mind that international shipments may occasionally encounter delays due to external factors like customs clearance. We appreciate your patience as we work to get your order to you as quickly as possible.

Tracking and Support

Once your Rick Owens order has been dispatched, you will receive a confirmation email containing your tracking information so you can follow its journey. If you have any questions regarding your shipment, or if your package has not arrived within the expected timeframe, please reach out to our dedicated support team at [email protected]. We are always here to help ensure your shopping experience is seamless.