Privacy Policy

At Rick Owens, we value the trust you place in us. This Privacy Policy outlines how we handle your personal information when you visit or make a purchase from our site, rickowenstore.com. We believe in being straightforward about your data — no complex jargon, just clear facts about your privacy.

1. Information We Collect

When you interact with our store, we collect two types of information:

  • Device Information: Automatically collected details about your web browser, IP address, and time zone. This helps us load the site correctly for you.
  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number.

2. How We Use Your Data

We don’t just collect data for the sake of it. We use it to make your experience better:

  • To Fulfill Orders: Processing payments, arranging shipping, and sending you invoices or order confirmations.
  • Communication: To update you on your delivery or answer any questions you send to our support team.
  • Safety: To screen orders for potential risk or fraud.
  • Improvement: To optimize our website layout and see how customers navigate our collections.

3. Sharing Your Information

We share your personal information with third-party service providers only to help us use your information as described above. For example:

  • We use Shopify to power our online store.
  • We use Google Analytics to help us understand how our customers use the site.
  • We may share information to comply with applicable laws and regulations or to protect our rights.

4. Your Rights

If you are a resident of certain US states (like California), you may have rights under laws such as the California Consumer Privacy Act (CCPA), including the right to access the personal information we hold about you, and to ask that it be corrected, updated, or deleted.

Note: We process your information to fulfill contracts we might have with you (for instance, if you make an order through the site) or otherwise to pursue our legitimate business interests.

5. Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at Rick Owens:

[email protected]